Cancellations & Returns

If you would like to cancel your order please contact our customer care team on 08000988138 ensuring that you have your order number to hand. Our opening hours can be found in the footer of our website.

Alternatively you can submit a cancellation request here..

Cancellation

If you cancel your order before your sample collection kit has been shipped, you will receive a full refund within 7-10 business days.

Returning your kit

For more information please see our terms and conditions